When it comes to reverse shopping platforms, Kakobuy has gained attention for helping overseas buyers purchase from Chinese e-commerce sites like Taobao, Weidian, and 1688. But what do customers really think? Let’s dive into Trustpilot reviews to uncover the truth.

Is Kakobuy Legitimate?

Many shoppers wonder if Kakobuy is a trustworthy platform. Based on Trustpilot reviews, most customers confirm its legitimacy, praising its smooth transaction process and secure payment methods. However, some users advise checking seller ratings before placing orders.

How Reliable Is Kakobuy’s Shipping?

Shipping speed and reliability are key concerns for international buyers. Reviews show mixed experiences—some customers receive their packages within two weeks, while others face delays due to customs or logistics issues. Kakobuy’s tracking system gets positive mentions, though occasional hiccups occur.

Customer Service: Helpful or Lacking?

A standout feature in many reviews is Kakobuy’s customer support. Users highlight quick responses for order inquiries and refunds. However, a few complain about slow resolution times for complex issues, suggesting room for improvement.

Pricing: Is Kakobuy Cost-Effective?

Customers appreciate Kakobuy’s competitive service fees compared to other reverse shopping platforms. Some note that additional shipping or customs fees can add up, so calculating total costs beforehand is recommended.

Would Customers Recommend Kakobuy?

The majority of Trustpilot reviewers say yes, citing convenience and access to exclusive Chinese products as major advantages. A small percentage express dissatisfaction, mainly due to delayed deliveries or miscommunication.

In summary, Kakobuy earns generally positive feedback on Trustpilot, with most customers satisfied by its services. While no platform is perfect, its strengths in affordability and customer support make it a solid choice for reverse shopping.